Ecommerce strategist
At Vaan we're looking for a Ecommerce strategist to join our team.
Full-time · Remote (United States)
Ecommerce strategist
About Vaan:
We build commerce engines.
We're a design and engineering studio. That’s our difference.
We're not a 360 agency.
We're not a marketing agency.
We're a remote only, asynchronous first company.
Our ecommerce stores are designed and built to give our clients a technical edge over their competition. To do this, we synthesize business requirements, UX requirements, marketing requirements, technology requirements and creative requirements into a single digital shopping experience built for our clients and their consumers – a commerce engine. Our technology becomes the foundation upon which businesses scale their operations, escalate their marketing efforts, and grow their sales. The value of our work is defined by how big of a moat our clients’ technology creates between them, their competition, and Amazon.
At Vaan, we specialize in creating highly converting brand-forward websites. Unlike traditional branding agencies or UX shops, we uniquely blend brand and UX to create online experiences that resonate with our clients' audiences. Our brand conversion design approach has earned us a reputation for delivering exceptional results.
The position is open to candidates in the US, preferably residing in Los Angeles, California, or San Francisco.
We are a leading ecommerce agency looking to expand our talented team with an exceptional individual who can drive the strategy of our projects efforts to new heights. If you have a strong background in strategy and a desire to work on cutting-edge ecommerce projects, this could be the perfect opportunity for you!
As an ecommerce strategist in Vaan you'll primarily focus on US.
We seek a ecommerce strategist with a profound understanding of the backend of a robust ecommerce site and excellent communication skills. Ecommerce experience and client facing experience in previous roles is a prerequisite.
Minimum of 5 years of experience in UX/CX/Ecommerce Strategy and Conversion Rate Optimization.
Expertise in ecommerce design and customer experience strategies.
Direct experience on technical projects: headless, ERP integrations, and/or custom solutions/integrations
Non-standard ecom flows like BOPIS or other complex fulfilment, accounts, or payments experience.
Familiarity with Shopify technical foundation and apps in general (understanding things like checkout extensions vs checkout.liquid, scripts vs functions, metafields/metaobjects, etc.)
At least 2 years of experience analyzing and reporting on ecommerce metrics, either in-house or in an agency setting
Strong familiarity and comfort with ecommerce technology and practices
Deep Analytics Experience (Google Analytics /GA4 required; Adobe Analytics or other tools desired).
Demonstrated expertise in Shopify ecosystem and/or other ecommerce platforms
Google Suite (sheets, slides, docs, gmail)
Experience working on multiple projects/engagements with different timelines and cadences effectively
Ability to lead cross-functional teams.
3-4 years managing the implementation of Analytics for an Ecommerce brand
Digital Marketing Experience
Knowledge of html / css
Strong project management skills
Experience working with CRO, SEO and/or Marketing.
Certified Scrum Product Owner.
Bachelor's degree in a related field (e.g., Marketing, Business, Design).
Responsibilities:
Analyzing and Understanding Client Needs: Collaborate with clients to determine their goals, identify opportunities, and devise customized ecommerce solutions.
Strategy Development: Create comprehensive ecommerce strategies that encompass design, development, product, user experience and more.
Performance Monitoring: Regularly track, analyze, and report on KPIs to ensure strategies are effective and meet clients’ business goals.
Collaboration with Cross-Functional Teams: Work closely with designers, developers, project managers, solutions specialists and external stakeholders to ensure seamless implementation of a strategic roadmap that aligns with the goals and outcomes of our clients.
Market Research and Trend Analysis: Stay ahead of industry trends, emerging technologies, and competitor activities to ensure strategies are relevant and competitive.
Continuous Optimization: Review and adjust strategies as needed, ensuring ongoing alignment with client objectives and market dynamics, as well as creating a successful consumer experience.
Client Relationship Management: Build and maintain strong client relationships, providing regular updates, insights, and recommendations.
Ability to speak authoritatively to clients about their data and glean meaningful insights, with a focus on storytelling oriented around primary client business drivers
Serve as the subject-matter expert (SME) for ecommerce fundamentals and trends, Shopify best practices, and optimization of client key metrics
Stay up-to-date with the capabilities of Vaan’s technology Partners and other innovative third party extensions and solutions in the marketplace.
Other Things You Should Know:
This is a temporary to permanent position (3-month trial contract to start)
This position requires approximately 40 hours/week commitment
Salary commensurate with experience
Excellent written and verbal English skills
This is a fully remote position, but the candidate must be able to accommodate working hours in the U.S. time zones for some hours of the day
Once per year the entire team meet in one place (al the costs will be covered by the company)
500 us for equipment
20 PTOs
10 holidays from your country of residence (you choose which one)
Bonus depending on the performance of the company
Interview with the Director of Product
Task challenge
Cultural fit interview
Do you want to join our team as our new Ecommerce strategist? Then we'd love to hear about you!